Contact

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Nous téléphoner
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Téléphonez-nous

Notre équipe de support vous assistera volontiers si vous avez des questions techniques ou administratives. Nous sommes ici pour vous personnellement !

 

+41 (0)84 800 80 80
(Appels depuis la Suisse 8 centimes / minute)

Hotline administrative

De lundi à samedi
9h à 12h
13h30 à 17h30
 

Hotline technique

De lundi à vendredi
8h à 17h30
Le samedi
9h à 16h

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Nous écrire
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Écrivez-nous

Afin de nous permettre de vous aider aussi rapidement et aussi bien que possible, nous vous remercions de formuler votre demande aussi précisément que possible. Vous pouvez également nous joindre à l’adresse e-mail suivante: support@hoststar.com

Tous les champs marqués d'un «*» sont obligatoires et doivent être remplis.

 

Designer login/logout

Assistance > > Utiliser

Would you like to create a new website using Designer? It’s really this easy! There are two ways to log into Designer. Please note the browser recommendation for editing your website with Designer.

To close Designer’s editor correctly, you have to log out.

Minimum requirement for devices

In order to edit your website via Designer without difficulty, following minimum requirements have to be met by your devices:

For iOS:

  • iOS9.x
  • iPhone5, iPad 2 or newer ones

For Android:

  • All devices in a similar class as the Samsung Galaxy S5
  • Android v5 (Lollipop) or higher

For usage on a desktop:

  • Minimum resolution is 1280 x 800
  • Recommended resolution is 1440 x 900 or higher

Browser recommendation

Following web browsers are recommended and supported for editing your website with the Designer:

Phone and Pads:

  • iPad / iPhone / iOS9 - Safari
  • Android v5 (Lollipop) - Chrome

Desktop:

  • Mac OSX 10.10+ - Chrome
  • Windows 7/8 - Chrome

Following web browsers are not support, yet should work in most cases:

Phone and Pads:

  • iPad / iPhone / iOS9 - Chrome
  • Windows Phone 10 - Chrome

Desktop:

  • Mac OSX 10.10+ - Safari
  • Windows 10+ - Edge
  • Linux - Chrome
  • Alle - Firefox

We do not support the following systems:

  • Internet Explorer IE 10 / 11
  • any version of Opera

Log in to Designer using My Panel

If you want to log in to Designer using My Panel, follow these steps:

Log into My Panel (my.hoststar.ch).
(Log into My Panel)

Click the menu item Designer. The overview is displayed.

You can now see all of your Designer installations. Click Login next to the desired Designer instance.

You are then automatically logged in to Designer and land on the start page of Designer’s Editor.

You can now design your website.

Login to Designer using a browser

If you want to log in to Designer using a browser, follow these steps:

Enter this address in your browser: designer.hoststar.ch.

Enter the domain for your Designer installation and its password.
You receive a temporary password by email when Designer is installed.

You are then automatically logged in to Designer and land on the start page of Designer’s Editor.

You can now design your website.

Designer logout

To close Designer’s editor correctly, you have to log out. Follow these steps:

Click on the Menu icon at the top in the left corner.

On the left site, the menu structure opens. At the bottom you will find the section My account. Click on it and the Log out button appears. Now click Log out.

You will be automatically redirected to your website.

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