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Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

+41 (0)84 800 80 80
(Calls from Switzerland 8 centimes / minute)

Administration

Monday to Saturday
9.00 – 12.00 am
1.30 – 5.30 pm
 

Technical Support

Monday to Friday
8:00 am – 5:30 pm

Saturday
9:00 am – 4:00 pm

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To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.com

All fields marked with «*» are mandatory and must be completed.

 

Activate a previously registered domain

Support > > Domain registration

If you want to activate a domain that is already registered on Hoststar’s servers, during the «Add domain» process you have the option of selecting «I have access to the domain and will change the name server myself» in step 2 «Confirm».

Selecting this option lets you complete the transfer of the name server to Hoststar as described in «Specify name servers» or to your domain registrar at any time.
The advantage is that after installing the domain on our server, you upload the necessary data to the server and can recreate existing email addresses. This ensures that your website is transferred without any interruptions.

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