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Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

+41 (0)84 800 80 80
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Administration

Monday to Saturday
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1.30 – 5.30 pm
 

Technical Support

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Saturday
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To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.com

All fields marked with «*» are mandatory and must be completed.

 

Add domain

Support > > Domain administration

If you want to add an additional domain to your hosting subscription, follow these steps:

1. Log in

Log into My Panel (my.hoststar.ch).
(Log into My Panel)

2. Navigate and enter domain

Click the «Domain» menu item and then «Add domain». Now enter the desired domain name.

3. Domain extension

Select the desired domain extension (top level domain, TLD).

4. Select your subscription

If you have multiple hosting subscriptions or want to add the new domain as a StarDomain, click the arrow icon next to «Subscription» and select the desired option.

5. Price list

If you want information about domain pricing, click «Domain price list». A pop-up appears showing all domain extensions available for registration with Hoststar, a description, contract term and price.

6. Domain check

Click «Next». Click Next to check whether this domain is available.

This check has three possible outcomes:

  • 1. The desired domain is available
    → go to step 7 on this page.
  • 2. The desired domain is already registered, and you are the holder of the domain
    → go to step 11 on this page.
  • 3. The desired domain is already registered, but you are not currently the holder
    → click «Back» to return to the previous form and enter a new or different domain name (step 2 on this page).

7. Domain is available

The desired domain is available. This is indicated by a green info box. Now select how you want to register the domain.

The easiest option is «Register conveniently and inexpensively with Hoststar» Otherwise, you can also register this domain yourself.

Then click «Next».

8. Register available domain

You will see the key details for registration, such as domain name, the option to add to your subscription and payment information. Please review the information. If everything is correct, click «Add».

9. Complete registration of available domain

You receive confirmation that the domain has been added. However, it will be registered and configured only once your payment has been received. You receive payment information by email.

You can now click «Add additional domain» to add an additional domain. Then go to step 2 of the instructions on this page.

10. Domains overview

You can also click «Domain» and then «Settings». Here you will see your new additional domain («hosting.ch») along with an 88xxxxxxxx number.
Here you can manage your additional domain.

11. Domain is already registered.

The desired domain is already registered. This is indicated in an orange info box. If you are the holder of the domain, select the radio button «I have access to the domain and will change the name server myself». Then click «Next».

12. Add a previously registered domain

You will see the main information about the registration, such as domain name, status and the option to add to a subscription. Please make sure all details are correct and then click «Add».

13. Complete the process for adding a previously registered domain

You receive confirmation that the domain has been added. Shortly thereafter, you will receive an email containing the name server information. Please configure the name server with your registrar as described in our email.

You can now click «Add additional domain» to add an additional domain. Then go to step 2 of the instructions on this page.

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