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Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

+41 (0)84 800 80 80
(Calls from Switzerland 8 centimes / minute)

Administration

Monday to Saturday
9.00 – 12.00 am
1.30 – 5.30 pm
 

Technical Support

Monday to Friday
8:00 am – 5:30 pm

Saturday
9:00 am – 4:00 pm

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To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.com

All fields marked with «*» are mandatory and must be completed.

 

Change user name

Support > > Setup

You can change your password for your Designer-Login in My Panel. Follow these steps:

Log in

Log into My Panel (my.hoststar.ch).
(Log into My Panel)

Navigate

Click Designer in the menu and then go to Settings.

Select designer

You can now see the Designer installation and its associated domain names. Click the controller icon next to the desired Designer installation and select Change user name.

Enter user name

A pop-up window opens. Select the user name from the drop-down menu and then click Save.

Save

A success message appears on the overview page telling you that your new user name has been applied.

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