Contact

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Call
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Call us

Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

+41 (0)84 800 80 80
(Calls from Switzerland 8 centimes / minute)

Administration

Monday to Saturday
9.00 – 12.00 am
1.30 – 5.30 pm
 

Technical Support

Monday to Friday
8:00 am – 5:30 pm

Saturday
9:00 am – 4:00 pm

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Write
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Write to us

To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.com

All fields marked with «*» are mandatory and must be completed.

 

Uninstall Designer

Support > > Setup

If you no longer need the website you set up in Designer and would like to delete all of its data, you can uninstall Designer by going to My Panel.
Please note that this procedure cannot be undone and that all of your website data will be permanently deleted!

Follow these steps to uninstall Designer:

1. Log in

Log into My Panel (my.hoststar.ch).
(Log into My Panel)

2. Navigate

Click «Designer» in the menu and then go to «Settings».

3. Select Designer

You can now see the Designer installation and its associated domain names. Click the «arrow» icon next to the desired Designer installation.

4. Details view

The details view opens. Now click «Uninstall Designer».

5. Confirm

A pop-up window opens. A warning appears telling you that all of your data will be permanently deleted. If you want to delete Designer permanently, click «Uninstall».

6. Approving for uninstallation

Designer is then approved to be uninstalled. A success message notifies you of this on the overview page.

 

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