Contact

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Call
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Call us

Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

+41 (0)84 800 80 80
(Calls from Switzerland 8 centimes / minute)

Administration

Monday to Saturday
9.00 – 12.00 am
1.30 – 5.30 pm
 

Technical Support

Monday to Friday
8:00 am – 5:30 pm

Saturday
9:00 am – 4:00 pm

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Write to us

To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.com

All fields marked with «*» are mandatory and must be completed.

 

Reset

Support > > Manage

If you no longer want to use your current Designer website because, for example, you want to set up a completely different website with Designer, you can reset your website with one click.

Please note that all uploaded images and all blog posts are not reset and therefore stay as they are.

After «logging into Designer», follow these steps:

1. Navigate

Click the «Manage» menu item and then click «Reset».

2. Reset overview

Here you see main information about this action. Read the information carefully. A «Reset» cannot be undone!

If you are sure that you want to start over, click «Reset».

3. Warning

A warning message appears. The message reminds you again that this action cannot be undone and will permanently delete the content. If you are sure that you want to reset the site, click «OK».

4. Confirm

The site is reset. After the process is complete, a confirmation is displayed at the top left. It informs you that the data has been deleted and the site reset. In the next step you see information about the selection of the design template.

5. Design template

The «Style» → «Browse templates» area is then displayed. You can now begin to design your website as described in «Getting started».

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