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Call us

Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

+41 (0)84 800 80 80
(Calls from Switzerland 8 centimes / minute)

Administration

Monday to Saturday
9.00 – 12.00 am
1.30 – 5.30 pm
 

Technical Support

Monday to Friday
8:00 am – 5:30 pm

Saturday
9:00 am – 4:00 pm

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To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.com

All fields marked with «*» are mandatory and must be completed.

 

Clear Browser Cache

Support > Tips & tricks > Browser

Sometimes, websites may not load properly or display outdated information. This issue is often due to the browser cache or incorrect browser settings. Here’s a step-by-step guide on how to clear the cache, delete cookies, and review key browser settings. 

Clear Browser Cache

Browsers store website content to load pages faster on subsequent visits. However, this can sometimes cause problems if the stored content is outdated. Clearing the cache can help resolve these issues. 

 

Google Chrome 

  1. Click on the three dots in the top right corner. 
  2. Select More Tools > Clear browsing data.
  3. Choose the time range All time
  4. Check the box for Cached images and files
  5. Click Clear data

 

Mozilla Firefox 

  1. Click on the menu icon (three lines) in the top right corner. 
  2. Go to Settings > Privacy & Security
  3. Scroll down to Cookies and Site Data and select Clear Data
  4. Check the box for Cached Web Content
  5. Click Clear

 

Microsoft Edge 

  1. Click on the three dots in the top right corner. 
  2. Go to Settings > Privacy, search, and services
  3. Click Choose what to clear under Clear browsing data
  4. Check the box for Cached images and files. 
  5. Click Clear now
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