Support

Hier finden Sie nützliche Tipps, Informationen sowie Anleitungen zu den Themen: E-Mail, Spam, Webmail, E-Mail-Programme etc.

Webmail: Webmail access

Direct login for Webmail

Automatic Webmail login via My Panel

Use Webmail

Adding a picture to a signature
Email configuration: Managing email addresses

Email autoresponder

Change password

Setting up a catch-all email account

Adjust mailbox size
Set up your email software: General email configuration

Encrypted SSL/TLS connection

WINDOWS – Outlook 365

WINDOWS – Outlook 2016

APPLE – automatic configuration

APPLE – iPhone – Automatic setup

OTHER – Mozilla Thunderbird (from version 3)
Email problems: Error message «Relaying denied»

Unable to receive emails / no error message

Duplicates when downloading emails

Message «Unable to connect to the server»

Password prompt when retrieving emails
Spam filter - General: Hoststar Spam Filter

Problems with spam lists
Spam filter - Setup: Spam filter settings in My Panel

Whitelist (always accept certain senders)

Blacklist (always block certain senders)

Advanced mode

Restore settings
Newsletter: Empfänger erfassen/bearbeiten/löschen

Gruppe erstellen/bearbeiten/löschen

Newsletter erstellen/anpassen/versenden/löschen

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