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Our support team is happy to help you, be it for technical or administrative issues. We’re there for you!

 

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To be able to help you as quickly and effectively as possible, we kindly ask that you make your request as specific as possible. And of course you can contact us by email: support@hoststar.com

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Add email address

Support > > MailPro configuration

To enter a new MailPro email address, follow these steps:

1. Log in

Log into My Panel (my.hoststar.ch).
(Log into My Panel)

2. Selection

Select the «Mail» → «MailPro» menu item.

3. Select subscription and domain

Select the subscription and matching domain for which you would like to add an email address for your MailPro subscription.

4. Addresses

Now select the «Addresses» area. The addresses view will now be displayed. If you have not yet entered an email address, this view will be empty.

Now click the «Add email address» button.

5. Enter email address

In the pop-up window that now appears, enter the new email address. Under «email address (local section)», enter the desired email address (in this example, mailpro). The domain will appear based on your previous selection.

Enter a new «password» of your choosing and confirm it under «Repeat password».

Then click «Save».

6. Addresses overview

In the addresses overview, the MailPro email address you just entered will be visible. This is now active and can be used straight away.

Now you can Manage your email address and/or delete it.

7. Maximum number of email addresses

The maximum number of email addresses allowed for a domain for which you use MailPro is comprised of the active MailPro subscriptions.

For example: if you have two «MailPro 1» subscriptions on one domain, you can create a maximum of two MailPro email addresses for this domain, as illustrated in the example on the left.

This means that a MailPro email address is not directly linked to the duration of a certain MailPro subscription.

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