Emails End Up in Spam

Missing SPF, DKIM, or DMARC Records

These records in your domain's DNS settings ensure that email servers can verify whether an email truly originates from your domain. Without these security protocols, emails might be marked as spam since they cannot be authenticated. 

Tip: Ensure that the SPF, DKIM, and DMARC records are correctly configured. At Hoststar, these records are automatically created when you set up an email address. 

Email Content and Keywords

Email providers use filters to analyze the content of messages. If an email contains certain keywords commonly found in spam (e.g., "free", "win", or "100% guaranteed"), it may be classified as spam. 

Too Many Links or Attachments

Emails with numerous links or large attachments are often considered potential spam, especially if the links lead to unknown or unsafe websites. 

Unknown or Unsafe Senders

If an email comes from a new address that the recipient’s email server doesn’t recognize, it could be marked as spam. 

Email Address Is on a Spam List

Sometimes a domain or email address is mistakenly listed on a spam list, causing all emails from that address to end up in the spam folder.

How to Ensure Emails Don’t End Up in Spam

To prevent specific emails from going to the spam folder, you can add them to your whitelist. This means that emails from these senders will always arrive directly in your inbox. 

You can add the sender’s address to our whitelist to ensure their emails don’t end up in spam. 

By following these tips and ensuring your DNS records are properly configured, you can reduce the chances of your emails being marked as spam.