Errors

Guide to Common FTP Errors and Key FTP Operations

Permissions

When using FTP, you may encounter errors related to file permissions. This often means that you don’t have the necessary rights to modify certain files or directories on the server.

Common Permission Errors:

• Permission denied: You don’t have permission to modify or delete a file.
• 550 Permission denied: The server denies access to a file or directory.

Solution:

• Check the permissions of the files/directories. In your FTP client, you can usually right-click on the file/directory to adjust the permissions.
• Make sure files have permission 644 and directories have permission 755.

How to Create a Directory

Creating a new directory is simple in most FTP clients.

Steps:

1. Connect to your server using the FTP client.
2. Navigate to the folder where you want to create a new directory (e.g., in the public_html folder).
3. Right-click in the empty area on the right side of the FTP client and select Create New Directory or a similar option.
4. Enter a name for the new directory and confirm.

The directory will then be created on your server.

Common FTP Client Errors

Here are some frequent FTP errors and their solutions:

• 530 Login authentication failed: Your login credentials (username/password) are incorrect.
  Solution: Verify your FTP credentials in MyPanel and ensure they are entered correctly.
   
• 421 Too many connections: There are too many simultaneous connections from your client to the server.
  Solution: Close some connections or reduce the number of simultaneous connections in the FTP client settings.
   
• Connection timed out: The connection to the server has timed out.
  Solution: Ensure the server address is correct and check your internet connection.
   
• Disk quota exceeded: The available server storage space is full.
  Solution: Delete unnecessary files or upgrade your hosting plan for more storage space.

FTP vs. SFTP

Difference Between FTP and SFTP:

• FTP (File Transfer Protocol) is the standard protocol for file transfer but offers no encryption.
• SFTP (SSH File Transfer Protocol) is a more secure method for transferring files, as all data is sent over an encrypted connection.

Recommendation for International Users:

If you’re connecting from outside your home country or transferring sensitive data, using SFTP is strongly recommended. It provides a more secure connection, reducing the risk of data interception during transfer.

To use SFTP, select SFTP instead of FTP in your FTP client and connect using the same login credentials.